Privacy Policy
Last Updated: August 28, 2025
We're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data.
This Privacy Policy explains how SlickAlgo Analytics LLP ("we," "us," or "our") collects, uses, discloses, and safeguards personal data in connection with our websites, applications, APIs, and related services (collectively, the "Service"). We are headquartered in India and provide our Service globally. This Policy is intended to comply with applicable laws, including India's Digital Personal Data Protection Act, 2023 (DPDP Act), where they apply.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
Table of Contents
1. Introduction & Scope
Purpose
Describe our practices for personal data collected through the Service, including websites, web apps, and APIs at slickalgo.com and related subdomains (including app.slickalgo.com).
Applicability
Applies to users, customers, administrators, visitors, and other individuals who interact with the Service. This Policy does not cover third-party websites, products, or services that we do not control.
Controller/Provider
For most processing activities, SlickAlgo Analytics LLP, located at Second Floor, No.07/3 Second Floor 15/1,185/2, 185/A, Nagananda Commercial Complex, 18th Main Road, Jayanagar 9th Block, Bengaluru, Bengaluru Urban, Karnataka, 560041, India, acts as the data controller (or "data fiduciary" under India's DPDP Act). In some contexts, such as when we process Customer Data on behalf of an enterprise customer, we act as a processor/service provider.
2. Definitions
"Personal Data"
Any information that relates to an identified or identifiable individual (also called "personal information" or "personal data").
"Customer Data"
Data submitted to the Service by or for a customer or user, including account content, team/workspace information, and configuration data.
"Processing"
Any operation performed on Personal Data (e.g., collection, storage, use, disclosure, deletion).
"Service"
Our websites, applications, APIs, and related offerings provided by SlickAlgo Analytics LLP.
"We/Us"
SlickAlgo Analytics LLP and its affiliates.
"You"
An individual who accesses or uses the Service, or otherwise interacts with us (e.g., as a website visitor, customer, or user).
3. Information We Collect
Account & Profile Data
Name, username, password (hashed), photo/avatar, contact details (email, phone), organization, role, preferences, communication settings, and email verification status.
Authentication & Security Data
Multi-factor settings, login timestamps, IP address, device identifiers, session tokens, and audit logs.
Usage & Analytics Data
Feature usage, clickstream, pages viewed, referrers, performance metrics, error logs, and diagnostic data.
Device & Technical Data
Browser type/version, operating system, language, time zone, IP address, and similar technical information.
Communications
Support requests, feedback, survey responses, bug reports, and email/chat correspondence.
Marketing & Leads
Event registrations, newsletter signups, campaign interactions, and inferred interests.
Billing & Transaction Data
Plan selection, invoices, subscription status, tax IDs, payment method metadata, and transaction records. Note: We do not store full card numbers; payments are handled by our payment processor(s).
Content You Provide
Files, prompts, inputs, outputs, comments, or other materials you upload or generate in the Service, where applicable.
Third-Party Sources
Information from identity providers, resellers, partners, public databases, and service providers (e.g., enrichment, fraud prevention, deliverability).
4. How We Use Your Data
Provide & Operate the Service
Create and manage accounts, authenticate users, process transactions, and deliver core functionality.
Secure the Service
Prevent, detect, and investigate fraud, abuse, security incidents, and unauthorized access; enforce policies and terms.
Improve & Develop
Monitor performance, troubleshoot, conduct analytics, test new features, and enhance user experience.
Communicate
Send transactional messages (e.g., verification codes, receipts, service updates) and—with your consent or as permitted—marketing communications.
Personalize
Tailor content, settings, and recommendations based on your preferences and usage.
Compliance
Satisfy legal obligations, regulatory requirements, tax and accounting, and respond to lawful requests.
Business Operations
Plan and manage business activities, including audits, reporting, and corporate transactions (e.g., financing, M&A).
5. Legal Bases (Where Applicable)
Where applicable privacy laws apply, we rely on these legal bases:
Contract
Processing necessary to perform our contract with you or your organization.
Legitimate Interests
To operate, secure, and improve the Service; to prevent fraud; and to communicate about the Service. We balance these interests against your rights.
Consent
For activities such as certain marketing, cookies, or where consent is otherwise required. You may withdraw consent at any time.
Legal Obligations
To comply with applicable laws and regulations, and to respond to lawful requests.
7. Data Retention & Deletion
Retention Periods
We retain Personal Data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data category and use.
Deletion & Anonymization
Upon account closure or a verified deletion request, we will delete or anonymize Personal Data, subject to permitted retention (e.g., for legal, security, or accounting purposes) and to our backup/archival cycles.
Backups & Logs
Data may persist in backups and system logs for a limited period before being overwritten pursuant to our retention schedules.
9. International Transfers & Global Compliance
Cross-Border Transfers
We may transfer and process Personal Data outside your country, including to India, the EU/EEA, the UK, the United States, and other jurisdictions where we or our service providers operate.
Safeguards
Where required, we use lawful transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs), the UK IDTA/Addendum, and comparable safeguards.
Local Laws
We comply with applicable local privacy laws, including India's DPDP Act, to the extent they apply to our processing.
10. Security Measures
Access Controls
Role-based access, least-privilege principles, and multi-factor authentication for administrative access.
Network & Application Security
Firewalls, segmentation, secret management, code review, and dependency monitoring.
Monitoring & Logging
Centralized logging, anomaly detection, and security alerting.
Incident Response
Documented incident response procedures, including investigation and user notification as required by law.
Training & Risk Management
Employee training, background checks where permitted, and periodic risk assessments.
No security measure is perfect; we cannot guarantee absolute security.
Security Reports
If you believe you have discovered a vulnerability or security incident affecting the Service, please report it promptly to support@slickalgo.com. Please include a description sufficient to reproduce or understand the issue. We request that you do not publicly disclose vulnerabilities until we have had a reasonable opportunity to investigate and remediate.
11. Your Rights
Depending on your location and applicable law, you may have the right to:
Access
Request confirmation whether we process your Personal Data and obtain a copy.
Correction
Request correction of inaccurate or incomplete Personal Data.
Deletion
Request deletion of Personal Data, subject to lawful exceptions.
Restriction/Objection
Request restriction of processing or object to processing based on legitimate interests or direct marketing.
Portability
Receive Personal Data in a portable format where technically feasible.
Consent Withdrawal
Withdraw consent where processing is based on consent.
Marketing Opt-Out
Opt out of marketing communications by using unsubscribe links or adjusting settings. Transactional messages are not marketing.
To exercise your rights, contact us at privacy@slickalgo.com. We may verify your identity and request additional information to process your request. If we deny your request, you may have the right to appeal or complain to a supervisory authority.
12. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, contact us at privacy@slickalgo.com and we will take appropriate steps to delete such data.
13. Third-Party Links & Services
The Service may contain links to third-party websites or integrations we do not control. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.
14. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, in-product notice, or other appropriate means. The "Last Updated" date at the top indicates when this Policy was last revised. Continued use of the Service after the effective date constitutes acceptance of the updated Policy.
15. Contact Information
Data Protection Officer
Not appointed at this time. For privacy matters, contact privacy@slickalgo.com.
Privacy Email
Security Issues
EU/UK Representative
Not appointed at this time.
Address
SlickAlgo Analytics LLP
Second Floor, No.07/3 Second Floor 15/1,185/2, 185/A
Nagananda Commercial Complex
18th Main Road, Jayanagar 9th Block
Bengaluru, Bengaluru Urban, Karnataka, 560041, India
16. Governing Law & Dispute Resolution
This Policy, and any dispute arising from it, is governed by the laws of India. Subject to applicable consumer protection laws, you agree to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India. Nothing in this section limits your rights under applicable data protection laws to lodge a complaint with a supervisory authority.