Terms of Service

Last Updated: August 28, 2025

These terms govern your use of SlickAlgo's AI-powered analytics platform. Please read them carefully.

These Terms of Service ("Terms") govern your access to and use of the websites, applications, APIs, and related services (collectively, the "Service") provided by SlickAlgo Analytics LLP ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Agreement to Terms

By creating an account, clicking "I agree," or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

The Service provides AI-assisted analytics, chat-based analysis, and a dashboard builder (including Analyst AI, chat analysis, and dashboard builder) to help teams explore data and generate insights. We may add, modify, or discontinue features at any time. Certain features may be labeled as beta, preview, or experimental and may be subject to additional terms or limitations.

3. Eligibility & Account Registration

Eligibility

You must be at least 18 years old and have the capacity to enter into a binding contract. If you are using the Service on behalf of an entity, you must have authority to accept these Terms on its behalf.

Account Information

You agree to provide accurate, complete, and current information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and all activities under your account.

Security

Notify us immediately at support@slickalgo.com if you suspect unauthorized access or use of your account. We recommend using strong passwords and multi-factor authentication where available.

Team/Organization Accounts

If you join an organization or workspace, certain administrators may control your access and settings. Your use may be subject to your organization's policies.

4. Customer Data & Privacy

Customer Data

You (or your organization) retain ownership of Customer Data submitted to the Service. You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Service and as otherwise permitted under these Terms.

Privacy

Our processing of personal data is described in our Privacy Policy. To the extent required by law or your procurement needs, a Data Processing Addendum (DPA) may apply; contact us at privacy@slickalgo.com for details.

Data Export

Before termination or account closure, you are responsible for exporting any Customer Data you wish to retain, subject to available export functionality.

5. License & Intellectual Property

Your License to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes.

Restrictions

You will not (and will not permit others to):

  • copy, modify, or create derivative works of the Service
  • reverse engineer, decompile, or attempt to derive source code except to the extent permitted by law
  • remove or obscure proprietary notices
  • use the Service to develop a competing product
  • resell, rent, lease, or provide the Service to third parties except as expressly permitted
  • circumvent technical restrictions or security measures

Ownership

We and our licensors retain all right, title, and interest in and to the Service, including all software, content, trademarks, and other intellectual property rights. No rights are granted except as expressly stated.

Feedback

You grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate any feedback or suggestions you provide without restriction or compensation.

6. Acceptable Use

You agree not to misuse the Service. Without limitation, you will not:

  1. Violate any applicable law, regulation, or third-party rights (including privacy, publicity, or intellectual property rights).
  2. Upload or transmit unlawful, harmful, defamatory, obscene, or infringing content.
  3. Attempt to gain unauthorized access to the Service, accounts, or systems; probe, scan, or test vulnerabilities without written consent.
  4. Interfere with or disrupt the integrity or performance of the Service, including via excessive automated requests, denial-of-service, or abusive rate of calls to APIs.
  5. Use the Service to send spam, phishing, or unsolicited communications, or for deceptive or fraudulent activity.
  6. Use the Service for high-risk activities where failure could lead to death, personal injury, or environmental damage.
  7. Remove, alter, or obscure legal notices or attribution.

7. Subscriptions, Billing & Payments

Fees

Access to certain features may require a paid subscription. Fees, billing cycles, and plan limits are described on our pricing page or in an order form.

Current Plans (illustrative; subject to change)

Plus – INR 999/month; Pro – INR 2,999/month; Enterprise – Custom pricing. The authoritative prices are those shown on the pricing pages or order forms at the time of purchase.

Payment

You authorize us and our payment processor(s) to charge your provided payment method for all applicable fees and taxes. You are responsible for all taxes, duties, and charges imposed by governmental authorities (excluding our income taxes).

Auto-Renewal

Subscriptions automatically renew at the end of each term unless canceled in accordance with these Terms.

Late Payments

We may suspend or limit access for overdue accounts. Interest may accrue on late amounts to the maximum rate permitted by law.

No Refunds

Except as required by law or expressly stated otherwise, all fees are non-refundable and non-creditable.

8. Trials, Upgrades, Downgrades & Cancellations

Trials

If you register for a free trial, access is provided on an "as-is" basis and may be limited. At the end of the trial, continued use may require entering a paid plan.

Plan Changes

Upgrades may take effect immediately; downgrades may take effect at the next renewal. Changes may impact available features, limits, and pricing.

Cancellation

You may cancel at any time via in-product settings or by contacting support@slickalgo.com. Cancellation stops future charges but does not entitle you to a refund unless expressly stated.

9. Term, Suspension & Termination

Term

These Terms remain effective until terminated.

Suspension

We may suspend access immediately for:

  • violations of these Terms or policies
  • non-payment
  • suspected fraud, abuse, or security risk
  • to comply with law

Termination by You

You may terminate at any time by canceling your subscription and discontinuing use of the Service.

Termination by Us

We may terminate for cause upon notice if you materially breach these Terms and fail to cure within 10 days of notice (where a cure is possible). We may terminate immediately in cases of severe breach or legal prohibition.

Effect of Termination

Upon termination, your right to access the Service ceases. We may delete or anonymize Customer Data after a reasonable period, subject to legal obligations. Certain sections survive termination (including Sections 5, 10–13, 15, 18–19).

10. Warranties & Disclaimers

General Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

Beta/Preview Features

Beta or experimental features may be incomplete or change at any time, and are provided without warranties.

11. Limitation of Liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business interruption, arising from or related to your use of the Service, even if advised of the possibility. Our total liability for all claims in any 12-month period will not exceed the amounts paid by you to us for the Service in that period (or INR 25,000 if you have not paid any amounts), whichever is greater. Some jurisdictions do not allow certain limitations; these limitations apply to the fullest extent permitted by law.

12. Indemnity

You will indemnify, defend, and hold harmless SlickAlgo Analytics LLP, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (i) your use of the Service; (ii) your violation of these Terms or applicable law; or (iii) Customer Data, including claims that Customer Data infringes or violates third-party rights.

13. Confidentiality

Each party (the "Receiving Party") will protect the other party's confidential information (the "Disclosing Party") with the same degree of care it uses to protect its own similar information, and at least reasonable care. Confidential information includes non-public business, technical, and product information. Exclusions include information that is public, independently developed without use of confidential information, or obtained from a third party without duty of confidentiality. The Receiving Party may disclose confidential information when required by law, after providing prompt notice and cooperating to seek protective measures where legally permissible.

14. Publicity

We may identify you as a customer and use your name and logo in accordance with your brand guidelines in our marketing materials and on our websites, unless you notify us in writing to opt out.

15. Compliance, Export & Sanctions

You represent that you are not located in, and will not use the Service from, any jurisdiction subject to comprehensive sanctions, and that you are not a person or entity listed on any applicable sanctions list. You agree to comply with all applicable export control and sanctions laws.

16. Changes to the Service or Terms

We may modify the Service and these Terms from time to time. For material changes to the Terms, we will provide notice via email, in-product notification, or by posting an updated version with a new "Last Updated" date. Changes become effective on the date indicated. If you do not agree to the modified Terms, you must stop using the Service and, if applicable, cancel your subscription.

17. Notices

Notices will be deemed given when (i) posted in the Service; (ii) sent to the email address associated with your account; or (iii) delivered to the address you provide. Legal notices to us should be sent to SlickAlgo Analytics LLP, Second Floor, No.07/3 Second Floor 15/1,185/2, 185/A, Nagananda Commercial Complex, 18th Main Road, Jayanagar 9th Block, Bengaluru, Bengaluru Urban, Karnataka, 560041, India, and legal@slickalgo.com. Security vulnerability reports and urgent security matters may be sent to support@slickalgo.com.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of laws principles. Subject to applicable consumer protection laws, the courts located in Bengaluru, Karnataka, India, will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. Nothing limits either party's right to seek injunctive relief or other equitable remedies.

19. Miscellaneous

Entire Agreement

These Terms, together with any applicable order forms and policies referenced herein (including the Privacy Policy), constitute the entire agreement and supersede all prior agreements regarding the Service.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

Force Majeure

Neither party is liable for failure or delay due to events beyond reasonable control, including natural disasters, terrorism, labor disputes, internet or hosting failures, or governmental actions.

Severability & Waiver

If any provision is held invalid, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later.

Relationship

The parties are independent contractors; these Terms do not create an agency, partnership, or joint venture.

Headings

Headings are for convenience only and do not affect interpretation.

20. Contact Information

General Support

support@slickalgo.com

Security Issues

support@slickalgo.com

Address

SlickAlgo Analytics LLP
Second Floor, No.07/3 Second Floor 15/1,185/2, 185/A
Nagananda Commercial Complex
18th Main Road, Jayanagar 9th Block
Bengaluru, Bengaluru Urban, Karnataka, 560041, India